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FAQs

Why should I use eCureIndia?

We feel that many patients often do not have a good understanding of their disease, its natural  history, expected outcomes and also, do not have enough information regarding many available and suitable treatment options.  Unbiased guidance and information free of commercial interest is critical for any patients with serious or chronic illness to choose the best course of treatment. Unfortunately getting an expert, reliable and practical opnion and guidance is  expensive, time consuming and takes a lot of effort and time. With advances in internet technology and wider acceptance of tele-medicine, online second opinion about medical matters has become an integral part of medicine in western countries. 

If you or your near and dear ones have a serious or chronic illness, there is no reason why you should not use the servics of eCureIndia, which promises to be reliable, secure, user-friendly, practical, free and without any obligations on you part

Do I have to pay for this service?

This is a completely free service for the benefit of the people of India.

Why do I need to sign a disclosure

Disclosures are necessary to ensure that you understand what eCureIndia can or cannot do, particularly the fact that the commucation from us are  meant for information and guidance only and should not be construed as a medical opinion.

Is my data secure? What techniques does eCureIndia use for securing my data?

Your communications to and from eCureIndia is secure. We use sendinc secure email service, which uses 256 bit SSL encryption for data transfer. After you send us your initial contact information, we send you detailed instruction about how to create a free sendinc account . From that account you will send us the details of your medical information through secure sendinc servers. We will communicate with you only through sendinc email services using encryption keys. Please visit http://www.sendinc.com/about/how-it-works for details of encryption. Using sendinc ensures full compliance with HIPPA rules.  Any data or reports sent to eCureIndia will never be divulged to a third party without your prior information and consent. The data will be stored in a digital form for 3 months after last communications and then will be electronically deleted. 

Who are the doctors who will review my information and provide with answers to my query?

If you query is accepted by eCureIndia for processing, an experienced board certified practising gastroenterologist in the USA, who will be a Diplomate of American Board of Internal Medicine in the subspeciality of Gastroenterology will review the case and respond with information and guidance with respect to state of the art management of your ailment 

Why is eCureIndia services limited to Gastroenterology and Liver diseases only?

Currently our service is limited to Gastrointestinal and liver disease diseases . Soon we plan to provide service for Cancer and Diabetic disorders as well. Stay tuned!

What do I need to use the services of eCureIndia?

To use our services you will need:

  • A computer with an internet connection. A mobile phone with data service to access internet will also work. eCureIndia is supported in the mobile platform

  • Basic knowledge of the internet

  • A scanner/ a facility to get documents scanned/ or a reasonably good digital camera or even the camera built in to  your miobile to photograph your documents

If its a free service, how do you pay for expenses involved?

Currently, eCureIndia is sustained by voluntary donation of non-govermnetal entititis in the USA. In the future we wil be open to attract advertisement based revenues.  

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